Privacy policy

We are pleased that you are visiting our website of Autohaus Lämmermann GmbH, Mainzer Straße 72, 64521 Groß-Gerau, info@vw-laemmermann.de. In the following, we inform you about the processing of your personal data by us in connection with your visit to our website.

B. Processing of your personal data

Our website offers you various offers, which we would like to explain to you in more detail below with regard to personal data processed by us in the process. For data processing in connection with our website, Volkswagen AG supports us as a processor.

I. Processing of log files

When you visit our website, we process the following log files from you, which do not allow any conclusions to be drawn about your person:

an anonymous identifier that does not allow any conclusion to be drawn about your IP address
the operating system you are using, the web browser you are using and the screen resolution you have selected
the date and time of your visit and
the subpages that you have visited on our website.
This data is processed in accordance with Article 6 (1) lit. f DSGVO based on our legitimate interest in being able to properly display the website to you. The data will be deleted after five days.

II. test drive

If you are interested in one of our vehicles, you can indicate a request for a test drive via our website. The test drive request is made via the website volkswagen.de, to which you will be directed. For this purpose, Volkswagen AG collects the following personal data and transmits it to us: Name, title, form of address, e-mail address, year of birth; if contact by telephone is desired by us, also the telephone number. Optionally, you can select the desired date for the test drive. This collection, transmission and subsequent processing of the data is based on a contract initiation relationship (Art 6 para. 1 lit. b DSGVO) to carry out a test drive with us. The transmitted data will be used by us for the purpose of contacting you and conducting the test drive with you via your preferred service channel.

The personal data you provide will be deleted by Volkswagen AG after it has been transmitted to us.

III. consultation appointment

If you are interested in one of our vehicles, you can request a consultation appointment via our website. The consultation appointment request is made via the website volkswagen.de, to which you will be directed. For this purpose, Volkswagen AG collects the following personal data and transmits it to us: Name, title, salutation, e-mail address; if a telephone contact by us is desired, also the telephone number. Furthermore, a free text input field is available. This collection, transmission and subsequent processing of the data is based on a contract initiation relationship (Art 6 para. 1 lit. b DSGVO) for the implementation of a consultation appointment with us. The transmitted data will be used by us for the purpose of contacting you and conducting the consultation appointment with you via your preferred service channel.

The personal data you provide will be deleted by Volkswagen AG after it has been transmitted to us.

IV. Offer request

If you are interested in one of our vehicles, you can submit a request for quotation via our website. The offer request is made via the website volkswagen.de, to which you will be directed. For this purpose, Volkswagen AG collects the following personal data and transmits it to us: Name, title, salutation, e-mail address; if a telephone contact by us is desired, also the telephone number. This collection, transmission and subsequent further processing of the data takes place on the basis of a contract initiation relationship (Art 6 para. 1 lit. b DSGVO) for the submission of an offer by us. The transmitted data will be used by us for the purpose of contacting and requesting an offer from you via your preferred service channel.

The personal data you provide will be deleted by Volkswagen AG after it has been transmitted to us.

C. Use of HERE

Maps provided by HERE Global B.V. ("HERE") are used on our website to show you the location of the provider of the vehicle you are interested in on a map. For this purpose, your IP address is passed on from your browser to HERE so that the relevant map section can be loaded directly from the HERE server. The legal basis for this data processing is Art. 6 para. 1 lit. b DSGVO. If you would like to display your route to the displayed location, please click on "Directions" next to the displayed location. This link will redirect you to a HERE website. There you have the option to enter your current location in order to display the route to the provider. The processing of personal data on the HERE website is governed by the HERE privacy policy (https://legal.here.com/de-de/privacy/policy). We are not responsible for the content provided there.

D. Use of cookies and tracking tools

I. General information

We use various cookies on our website. Cookies are small files with configuration information that are stored on your terminal device. Cookies can basically be divided into three categories: There are cookies that are essential for the functionality of the website (so-called function cookies), cookies that increase the comfort of a website visit and, for example, save your language settings (so-called comfort cookies) and cookies on the basis of which a pseudonymized usage profile is created (so-called tracking cookies). Only function and tracking cookies are provided for our website.

The processing of function cookies is necessary to enable you to visit our website (cf. Art. 6 para. 1 lit. b DSGVO).

Tracking cookies are only set if consent is given by you as a website visitor (Art. 6 para. 1 lit. a DSGVO). The consent is given via the so-called cookie banner, which must be actively clicked.

In the use of cookies and tracking tools, Call Toni GmbH provides support as an order processor.

You can revoke your consent to the data processing presented by the use of the listed cookies and tracking tools at any time with effect for the future by clicking on the following link and changing your currently set preferences in our Cookie Consent Manager:

Manage My Cookie Preferences

For more information about our cookies, please see our Cookie Policy and the following:

Ensighten
Ensighten is a tag management tool and controls the tracking tools used on the website and the cookies associated with each. Ensighten itself does not collect any personal data for this purpose.
II. Adobe Analytics

Our website uses the web analysis service Adobe Analytics to evaluate user access to this website. Data processing is based on your consent (Art. 6 Para. 1 lit. a DSGVO).

For the evaluation, cookies are stored on your terminal device and information is collected about this, which is also stored on servers of our order processor Adobe Systems Software Ireland Limited ("Adobe"). Access to the information by Adobe Systems Incorporated, based in the USA, cannot be ruled out, so corresponding EU standard data protection clauses have been concluded as guarantees for data processing in non-European countries. You have the right to be informed about this standard contract in the context of the information.

A direct personal reference of the information stored on the Adobe servers is excluded, because Adobe Analytics is used with the settings "Before Geo-Lookup: Replace visitor's last IP octet with 0" and "Obfuscate IP-Removed". The setting "Before Geo-Lookup: Replace visitor's last IP octet with 0" ensures that the IP address is anonymized by replacing the last octet of the IP address with zeros before this so-called geolocation. The approximate location of the user is added to the tracking packet that still contains the full IP address for statistical analysis. Before the tracking packet is stored, the IP address is then replaced with a single fixed IP address - this is called a generic IP address - if the "Obfuscate IP - Removed" setting is configured. This means that the IP address is no longer included in a stored data record.

You can revoke your consent at any time with effect for the future by clicking on the link below and changing your currently set preferences in our Cookie Content Manager:

Manage my cookie preferences

If you have not consented to the use of tracking mechanisms for the purpose of "Analytics & Personalization" via our cookie banner or cookie content manager, the analytics service will not be activated. In this case, no data collection will take place.

III. Sophus3

Our website uses the web analysis service Sophus3 to evaluate user access to this website. The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO).

For the evaluation, cookies are stored on your terminal device and information is collected about this, which is also stored on servers of our order processor Sophus3 Limited Cyprus ("Sophus3"). The cookies contain session IDs and visitor IDs.

In web analytics, page views and actions (e.g. clicks) on the website are recorded sequentially, i.e. one after the other. The resulting data sets are isolated. A unique session ID, which is stored together with the page views and actions, makes it possible to subsequently assign page views and actions to the common session. A unique user ID allows this to be done across different web page visits. The data is used to analyze user behavior on the website.

A direct personal reference of the information stored on the Sophus3 servers is excluded. A random number is assigned as the visitor ID. The IP address is made unrecognizable (hashed) and shortened (the last two octets are removed). A digital fingerprint (DF) is created. However, it uses the shortened IP address. The DF is itself a hash value and thus a back reference is excluded.

Geolocation does not take place. No geodata is collected.

The data is deleted after twelve months.

You can revoke your consent at any time with effect for the future by clicking on the following link and changing your currently set preferences in our Cookie Consent Manager:

Manage my cookie preferences

E. Your rights

You can assert your following rights against us at any time free of charge. For more information on how to exercise your rights, please refer to section F.

Right to information: you have the right to receive information from us (Art. 15 DSGVO) about the processing of your personal data.

Right of rectification: you have the right to request from y the rectification (Art. 16 DSGVO) of personal data concerning you that is inaccurate or incomplete.

Right to erasure: You have the right to request the erasure of your data if the conditions set out in Art. 17 DSGVO are met. According to this, you can, for example, demand the deletion of your data insofar as it is no longer necessary for the purposes for which it was collected. In addition, you can demand deletion if we process your data on the basis of your consent and you revoke this consent.

Right to restriction of processing: you have the right to request the restriction of the processing of your data if the conditions of Art. 18 DSGVO are met. This is the case, for example, if you dispute the accuracy of your data. You can then demand the restriction of processing for the duration of the verification of the accuracy of the data.

Right to object: If the processing is based on an overriding legitimate interest, you have the right to object to the processing of your data. In the event of an objection, we ask you to inform us of your reasons for objecting to the data processing. In addition, you have the right to object to data processing for direct marketing purposes. This also applies to profiling, insofar as it is related to direct advertising.

Right to data portability: Insofar as the data processing is based on consent or the performance of a contract and this is also carried out using automated processing, you have the right to receive your data in a structured, common and machine-readable format and to transfer this to another data processor.

Right of withdrawal: If the data processing is based on consent, you have the right to withdraw your consent at any time free of charge with effect for the future.

Right of withdrawal: if the data processing is based on consent, you have the right to withdraw your consent at any time free of charge with effect for the future.

Right of complaint: You also have the right to complain about our processing of your data to a supervisory authority (e.g. the State Commissioner for Data Protection of Lower Saxony).

F. Your contact persons for exercising your rights

Data protection officer

Our data protection officer is available as your contact for data protection-related concerns, exercising your rights and further information:

Autohaus Lämmermann GmbH
Mainzer Street 72, 64521 Gross-Gerau, Germany
info@vw-laemmermann.de

Status: October 2020